Why The Customer Is Not Always Right by Adam Evans (.ePUB)
File Size: 2 MB
Why The Customer Is Not Always Right by Adam Evans
Requirements: .ePUB reader, 2 mb
Overview: Are you in a business that thinks the customer is always right?
Do you have to deal with unruly customers who are never satisfied?
Is it time to rethink what you always believed?
The customer is always right. You will hear those words all the time, particularly if you work in a business within the service industry with face to face customers. This concept has been in existence for so long, that it has become ingrained and it is often repeated without any real understanding of what it actually entails. But today, it’s wrong.
Genre: Non-Fiction > General
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