Agentforce: Harnessing the Agency of AI to Scale by Martin Kihn(.ePUB)

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File Size: 10.6 MB

Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry by Martin Kihn
Requirements: .ePUB, .PDF reader, 10.6 MB
Overview: Introducing AI agents, the groundbreaking third wave of AI’s integration in the workforce. Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry tells you how companies can create and control their own AI agents and build a virtual workforce. It goes behind-the-scenes on how Salesforce built a platform to drive AI agents, solving problems like hallucinations and bias through a framework that gives agents strict roles, data sources, actions, guardrails and channels to reach customers. This book draws from extensive research and exclusive access to Salesforce’s leaders and their ambitious plan to dominate the race to develop and own the AI agent space. Agentforce is a platform that provides a safe way to bring Artificial Intelligence (AI) agents into the workplace so they can help people do their jobs. Moreover, you can use Agentforce to effectively retrain or customize these LLMs on your own customer data. This is important because the last thing you need are generic answers to specific questions: you need the reasoning power of LLMs coupled with your own proprietary hard-won first-party customer data. This alchemy is accomplished through a technique called Retrieval Augmented Generation (RAG), which we’ll explain in a bit. So, Agentforce gives you trust, access to unstructured data, and RAG.
Genre: Non-Fiction > Tech & Devices

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