Stellar Customer Service by Pryor Learning (.ePUB)
File Size: 6 MB
Stellar Customer Service: How to Keep Them Coming Back for More by Pryor Learning
Requirements: .ePUB reader, 6 mb
Overview: Who is the most important employee in a company? The CEO? The CFO? No. The most important employee is the customer service representative.
Customer service reps are the face of your company. They are the people that the public sees and deals with. Their attitude and behavior will dictate whether customers come back a second (or third) time.
Genre: Non-Fiction > General
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