Communication for Digital Product Development by Laura Dahl (.PDF)
File Size: 10 MB
Communication for Digital Product Development: Working Together When the Work is Difficult by Laura Dahl
Requirements: .PDF reader, 10 MB
Overview: This book is a practical, research-driven guide to improving team communication in software and digital product development. Based on qualitative field research, including case studies from product teams and interviews with industry experts, this book reveals how even experienced teams struggle with misunderstanding, misalignment, and conflict: often without realizing it. It offers specific, actionable strategies for improving collaboration and making communication a consistent strength, rather than a recurring risk. Chapters include guidance for balancing synchronous and asynchronous work, clarifying ownership, building psychological safety, and navigating power dynamics. You will learn how to prevent silence from masquerading as agreement, how to resolve tension between designers and developers, and how to improve collaboration with product owners, analysts, and stakeholders. Rather than offering abstract advice, each chapter ends with team-based discussion questions, individual reflection prompts, and actionable steps. The appendix includes publicly available templates and tools for decision logs, meeting cadences, communication charters, conflict resolution guides, and retrospective formats. For UX designers, interaction designers, and design researchers, front-end and full-stack developers, product managers, and owners coordinating multiple roles, individuals leading or facilitating cross-functional teams.
Genre: Non-Fiction > General
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