Customer Magic The Macquarie Way by Joseph A. Michelli (.ePUB)+

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Customer Magic The Macquarie Way: How to reimagine customer experience to transform your business by Joseph A. Michelli
Requirements: .ePUB, .PDF, .MOBI reader, 3 MB
Overview: FROM #1 NEW YORK TIMES BESTSELLING AUTHOR, JOSEPH A. MICHELLI

Lessons on leveraging world-class customer experience and innovation to grow your business.
It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience.

Joseph A. Michelli – the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz and Starbucks – was so impressed by Macquarie’s ability to deliver transformative customer experiences that he felt compelled to write this book.
Genre: Non-Fiction > General

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