Churn by Claude M. Steele (.ePUB)
File Size: 1.1 MB
Churn: The Tension That Divides Us and How to Overcome It by Claude M. Steele
Requirements: .ePUB reader, 1.1 MB
Overview: “Churn offers a way forward for anyone seeking to foster trust and build community during a time of seemingly insurmountable group divides.” —Jennifer Richeson, Yale University
Nearly two decades after the publication of Whistling Vivaldi, a landmark work that analyzed stereotype threats and how we can mitigate their corrosive effects, the legendary social psychologist Claude M. Steele returns with an equally ambitious work that examines “churn”—the mental agitation and physical stress we can experience in diverse settings in everyday life—and the surprising role that trust-building can achieve in reducing churn across identity divides.
Opening with a striking vignette of a parent-teacher conference between a well-meaning white teacher and the concerned Black parents of a seventh grader, the book demonstrates how churn threatens the high level of trust that is essential to mentoring and teaching the young. Drawing from decades of psychological research, Churn is rich with examples, such as a young woman entering a boardroom as one of only a few women; a white male feeling conspicuous during an intense diversity training session; a Chinese grandmother shopping in a public market where anti-Asian violence has occurred; and the lessons gleaned from remarkable student improvement and graduation rates at Georgia State University.
Genre: Non-Fiction > Educational

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