ServiceNow Certified System Admin by MageshKumar G Embuswamy (.ePUB)
File Size: 20.4 MB
ServiceNow Certified System Administrator Certification Guide: System administering ServiceNow for managing ITSM, automating workflow, and application configuration for different industries by MageshKumar G Embuswamy
Requirements: .ePUB reader, 20.4 MB | True EPUB
Overview: ServiceNow is an automation platform started with the streamlining of incidents, problems, requests, and changes in industries. It provided a comprehensive platform to handle all the tickets with automated workflows embedded with a database to store and review the details of tickets, as needed by professionals and by companies. Presently, it caters to many industries with modules focusing on IT, CRM, risk, security, employee experience, and application development solutions. This guide begins with Next Experience UI Navigation and instance configuration, including user roles and group management. You will master application collaboration through lists, forms, and Visual Task Boards, while learning to manage mobile workflows via Now Mobile and Agent Mobile. The book explains automation using Flow Designer, Virtual Agent, and SLA definitions, alongside performance monitoring and upgrade history. You will dive deep into database management, covering CMDB/CSDM, import sets, and transform maps. The technical journey concludes with UI and data policies, client/server scripting, and secure access using ACLs for table protection, all managed via system update sets. By the end of the book, you will be professionally competent to handle complex administrative tasks and confidently clear the CSA exam. You will possess a practical understanding of the ServiceNow ecosystem, ready to implement secure, automated, and efficient solutions in any real-world business environment. This book will target software professionals, developers, and IT administrators, this book requires no prior ServiceNow experience. It serves as the ideal entry point for those pursuing CSA certification to master low-code automation and build modern applications across various enterprise domains.
Genre: Non-Fiction > Tech & Devices
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